How to sync HTC Surround with computer
The HTC Surround is known as HTC 7 Surround which runs Windows 7 OS. Many users don’t know how to sync with computer on this new cellphone. You can use the ZUNE software which allows you to sync music, video, pictures and podcasts from and to your HTC Surround and a computer. The ZUNE software is also required to install new System Software on your mobile phone. -HTC 7 Surround info
If the ZUNE is not recognizing your HTC Surround, you can power your cellphone off and then back on while connected to your computer. If you have Activesync or Windows Mobile Device Center installed on your computer, disable the USB connection in those programs., try a different USB port on your computer, then try a different data cable to check whether ZUNE works.. -HTC phones FAQ
If you can not connect HTC Surround to computer, you can try the suggestions above, hope it can help you.